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Our service offering.

Strategic Planning

We have extensive experience in strategic planning, risk assessment and the implementation of Governance standards.

IT Sales & Consulting

Consulting and the development of an ICT Network & Server Infrastructure, including Enterprise Architecture and related services.y

ICT Governance

Implementation of ICT Governance (known as Governance, Risk & Compliance or GRC) in the public and private sectors.

Internet Services

We offer a range of web services, including domain registration, web design, email and general Internet support.

Project Management

Managing your ICT projects (PMBOK or Prince2) to achieve the expected results.

Desktop Support

Onsite and off-site desktop support, including hard- and software support and provisioning.

Frequently Asked Questions

  • What is Cobit?

    Cobit is a Framework, developed by ISACA and is a framework for the governance and management of enterprise IT.

    COBIT 5 incorporates the latest development in enterprise governance and management processes, and provides globally accepted principles, practices, and tools to help increase the delivery of value from ICT investments.

    COBIT 5 integrates all major frameworks, standards and resources, (e.g. KING III, Val IT, Risk IT, ITIL® andother related standards from the International Organization for Standardization (ISO).

    The benefits of using Cobit5 is:

    • it assists all organisations, irrespective of the size of the organisation, to maintain high-quality information to support business decisions
    • assists in achieving strategic goals through the effective use of ICT resources
    • assists organisations to achieve operational excellence through reliable, efficient application of technology
    • assits in monitoring and managing ICT-related risks
    • assists in optimising the cost of IT services and technology
    • assists organisations to comply with relevant laws, regulations, contractual agreements and policies
  • Which ICT Governance framework is most appropriate?

    There are different ICT Governance Frameworks and standards like ISO, ITIL, Cobit etc. We have extensive experience in ITIL and Cobit and propose Cobit5. The reason for our proposal is the inclusion of many of the principles and processes used by other standards in Cobit5, including KING III principles, especially used in South Africa. Cobit5 covers your business from end-to-end (i.e. includes Risk Management, Project Management, Portfolio Management etc). Cobit5 is also the recommended framework by the Auditor General for public institutions.
  • Where do I start implementing ICT Governance?

    ICT Governance Implementation is a life-cycle approach and it is recommended that ICT Governance is implemented in phases over a period. Many private and public institutions address the implementation of ICT Governance as a once-off project which is "ticked-off". That is not ICT Governance implementation.

    A phased approach means that an organisation starts with preparing the environment (governance enabling structures and culture) by, for example, developing a governance strategy, introducing governance structures, policies, and procedures and creating an enabling environment through change management. This first phase will also include a maturity assessment of your organisation's current business processes and operations. All these preparation will assist in determining the road map for implementing governance.

  • How does the King Report (III/IV) apply to IT?

    Business will recall that the King Commission was set up for improving business ethics in South Africa, especially listed companies on the JSE, in establishing Corporate Governance principles in line with the Companies Act no 71 of 2008. Since the first King report, subsequent reports were developed as guidelines for businesses to improve their financial statements, business ethics and operations. KING III is the latest King report and dealt specifically with Information Technology (IT) due to the high cost of ICT solutions. One of the major implications of KING III with regards to ICT is the principle that the Board are directly responsible and accountable for ICT Governance. Many organisations in the past have left ICT governance as a project of the ICT section. For successful ICT governance, top management needs to be actively involved. Due to these principles, the position of a delegated Chief Information Officer (CIO) or Chief Technology Officer (CTO) on the executive management level is more and more a necessity.

  • How do weI register a domain name for my Company?

    To register a domain name for your business, you need to contact a hosting provider which will register your business domain name (if available). You have the option to choose from different high level domains (i.e. .com, .co.za, .biz, .info etc.).
  • I need a personalised email - How do I get one?

    Many businesses, when starting-up, opt for a gmail, yahoo or microsoft email address. These are all "free" web-based email providers. However, you do not have the option to personalise your domain emails (the name after the @ ).

    Our proposal is the registration of a domain name (yourbusiness.co.za, yourbusiness.biz, .com, .info etc.). If your business is still small, you don't need a mail server yet as this will give you at least 25 email mailboxes to be utilised. Having your personalised domain name email address is not only more "professional", but also shows your clients that you have a web presence.

    As your business grow, your business can gradually implement a mail server which provides unlimited mailboxes and many other mail server features like forwardings, spam control, filtering etc. Note: most domain hosting providers also do offer these services (spam filtering and forwarding) without having to opt for a mail server.


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